Checking players on gaming sites

We advise you only those gaming sites that have the necessary license and other certificates to operate. These companies use various procedures to ensure a safe environment for all players. One of the main procedures is “Know Your Customer”, which consists of a thorough verification of the player’s identity. Today we will tell you more about this procedure, as well as what is needed to successfully go through it.

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What is KYC (Know Your Customer)?

This procedure means that an online casino can establish the identity of its player by checking certain documents. As a rule, in order to successfully complete the Know Your Customer procedure, you must provide confirmation of your identity, place of residence, and payment method. If all requirements are met, the company will provide you with full access to all features that will improve your gaming experience.

Identity Verification

The main stage of the procedure is to verify the player’s identity. The online casino must ensure that you are of legal age and that the information provided during registration is complete and truthful. In this case, you must provide a passport or ID card, which will reflect:

  • Your full name;
  • Date of Birth;
  • Signature.

Address Confirmation

Also, online casinos often have territorial restrictions. Therefore, to ensure that the player is in an authorized country and confirms his residence, the company may request a paid utility bill or tax payment. The residential address must be visible on these documents.

Payment Method Confirmation

In most cases, Australian online casinos do not accept payments from third parties. Therefore, the player must prove that the banking option used belongs to him. To do this, you will need to provide a photo of the card or a screenshot of the electronic wallet with details.

Difficulties in collecting KYC data

If you have followed all the rules of the online casino, then you will be able to make banking operations and place bets without any hindrance. However, the company may block your account temporarily or permanently in the following cases:

  • Photos or copies of documents are made in poor quality;
  • The information in the documents does not match what you provided during the registration process;
  • You did not go through the procedure again and did not provide new documents at the request of online casino employees.

How to verify your casino account

In order to become a full-fledged online casino player, you must go through verification. To do this, follow several steps:

  1. Go through the registration process by providing all the required details;

  2. Confirm your email address via a special link;

  3. Attach all necessary documents for verification through profile settings or customer support;

  4. Wait for approval from the company;

  5. Start the game.

How long does the KYC process take?

Typically, it may take up to 20 minutes to check all documents. However, if you do not meet any conditions and need to attach additional documents, it may take a little longer.